Have a question you can’t find the answer to? See if it is one of our Frequently Asked Questions below. If your Answer isn’t below please use the Contact Form at the bottom of every page to send us your question. We might even add your Question below.
Short Codes are Keywords sent to a 5 or 6 digit number instead of a phone number. An Example would be “Text COUPON to 69696″. 69696 is the Short Code TextGeek.com and TextAlertsPro.com use. The benefit of a Short Code is that it is easy to remember and text blasts can be sent out very fast, usually around 60 per second. One of the drawbacks of Short Codes is that a Keyword can only be used once per Short Code. This means that only one of our customers can use “Text PIZZA to 69696″.
Long Codes are Keywords sent to regular phone number. An example would be “Text PIZZA to 212-555-1212″. Since you “own” the phone number you can have any Keyword you want. This is also great for when you want to create separate groups that you want to send different messages to. The drawbacks of the Long Code is that it isn’t as easy to remember and are normally sent out at a speed of 1 per second. This means that it could take up to an hour for everyone to receive your text if you have a subscriber list of 360, or longer if you have a larger list.
You can send voice messages using our MMS technology. You must record an mp3 of your voice message then include it as an attachment
You could set up an account for each individual team, but that isn’t very cost effective for such small groups.
You should open one account and set up a Long Code Keyword list for each individual team. The only potential problem is that each Coach will have access to every Team List when they login to send a message to their Team List. There is a little bit of an honor system required to have so many different lists under one account. You could also just give one person access and make all the coaches send the Team Messages to them to send to the Team Lists.
Yes. We offer other advertising and marketing services to businesses. We often give free Text Credits when purchasing our other products. We will send you information when these offers are available.
We created Text Alerts Pro specifically for people that just want to send information to their Groups. We removed a lot of the extra features and increased the monthly Text Credits for these people.
If you are looking for a more full featured Text Marketing System please visit our Main Site at TextGeek.com.
Yes. Each subscriber must text in the Keyword and reply Yes to subscribe to any list. They also have the ability to reply STOP to unsubscribe immediately from any lists they are on.
Don’t send unwanted text messages to your list and you shouldn’t have a problem. Make sure people understand what they will receive, including an occasional advertisement if you set it up that way. Most people will just unsubscribe if they want off of your list.
No. We will never send any messages or marketing information to your subscriber lists.
We tried to setup Text Alerts Pro with the basic features and the amount of Text Credits that most people will need. Our main website TextGeek.com has a lot of features for a very reasonable monthly price.
If you are looking for some kind of Special Package that fits in between these 2 services use the Contact Form at the bottom of this page and let us know what type of Package you would like and we will send you a quote.
If you just want a Package with more Text Credits we recommend waiting a month or two before requesting a quote. With our Rollover Credit Feature you will build up a “bank” of text credits your first couple of months while you are building your lists.